Overview

  • Medium-sized manufacturing company in the coating industry
  • Employees: 1,500 globally
  • Project duration: 14 months
  • Core team: 4 people and +20 Key User
  • People Affected: Application technicians across 15 international entities

The challenge

The client faced diverse stakeholder needs, unstandardized processes, and technical complexities in a global rollout context. Ensuring seamless adoption required robust governance, comprehensive training, and alignment across all entities.

Our approach

Our team developed a comprehensive strategy to support the client throughout this critical software implementation:

  • Strategic Project Governance: Established a clear structure with risk management, reporting, and seamless coordination across 15 countries.
  • Global Rollout Management: Aligned national and international efforts, ensuring timely delivery and capacity planning.
  • Comprehensive Training and Engagement: Designed and delivered tailored training sessions while fostering stakeholder buy-in through effective communication.
  • Future-Ready Implementation: Developed blueprints for scalable rollouts and aligned projects with existing systems for seamless integration.

Our added value

Through our comprehensive approach, we delivered significant value to the client:

  • Enhanced Data Quality: The new system ensured accurate and reliable technical data collection.
  • Global Consistency: Unified international operations under a single, standardized system.
  • Sustainable Outcomes: Empowered the client with replicable rollout methodologies for future initiatives.
  • Cultural Shift: Fostered a data-driven culture, enhancing decision-making across the organization.

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