
Overview
- Medium-sized manufacturing company in the coating industry
- Employees: 1,500 globally
- Project duration: 14 months
- Core team: 4 people and +20 Key User
- People Affected: Application technicians across 15 international entities
The challenge
The client faced diverse stakeholder needs, unstandardized processes, and technical complexities in a global rollout context. Ensuring seamless adoption required robust governance, comprehensive training, and alignment across all entities.
Our approach
Our team developed a comprehensive strategy to support the client throughout this critical software implementation:
- Strategic Project Governance: Established a clear structure with risk management, reporting, and seamless coordination across 15 countries.
- Global Rollout Management: Aligned national and international efforts, ensuring timely delivery and capacity planning.
- Comprehensive Training and Engagement: Designed and delivered tailored training sessions while fostering stakeholder buy-in through effective communication.
- Future-Ready Implementation: Developed blueprints for scalable rollouts and aligned projects with existing systems for seamless integration.
Our added value
Through our comprehensive approach, we delivered significant value to the client:
- Enhanced Data Quality: The new system ensured accurate and reliable technical data collection.
- Global Consistency: Unified international operations under a single, standardized system.
- Sustainable Outcomes: Empowered the client with replicable rollout methodologies for future initiatives.
- Cultural Shift: Fostered a data-driven culture, enhancing decision-making across the organization.